What we collect
We collect the following information as part of our business process:
Name and address Email and telephone numbers Names of party members Payment arrangement details
What we do with the information
We require this information to understand your needs and make sure your holiday with us is suitable. To be able to communicate with you throughout the booking process of your holiday with us. Obtain comments and reviews of your holiday with us and the services we provide. Notify you of any changes. Send you details of future promotions, offers and updates to our business.
Who we share your information with
We may on a very rare occasion share your information with a key holder if we are unable to do a meet and greet. We keep your information securely and do not share it with third parties other than those described above or where permitted by law. If an issue has arisen where a crime has been committed your details will be passed on to the relevant authorities.
How do we treat your information?
All details given to Hawthorn Cottage will be kept securely for the period of your holiday booking process. It will then be kept for a period of time after your holiday is taken to cover any issues that may have arisen. If you have opted in to email marketing your email address will be kept until you unsubscribe.
How do I find out more about my information rights?
If you have any queries about how your information is being collected, processed and stored, please contact Nicola Gilbert either by email, phone or mail.
Broadlands Wisbech Road Littleport Ely CB6 1RQ
01353 860485 07919682650
Further information can be found on the Information Commissioner’s website www.ico.org.uk